Get in Touch

We're here to help. Reach out for any questions, support, or partnership inquiries.

Location

Based in Germany, serving worldwide

Response Time

24-48 hours

Send us a Message

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Privacy Inquiries

For data access, deletion, or GDPR requests:

privacy@damasiom.com

Enhanced Support Coming Soon

We're building a support portal with ticket tracking, live chat, and a knowledge base.

Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Contact us directly.

Getting Started

How do I get started with Super Router?

Visit our Documentation page for comprehensive guides and tutorials. Sign up to get your API keys instantly and start integrating in minutes.

Do I need technical knowledge to use your services?

Basic API knowledge is helpful, but our documentation provides step-by-step guides for all skill levels. We've designed our platform to be developer-friendly and accessible.

Pricing & Billing

What pricing plans do you offer?

We offer flexible plans from free tier to enterprise solutions. Check our pricing page or contact us at support@damasiom.com for custom enterprise plans.

What's your refund policy?

Refund requests are evaluated case-by-case. Contact support@damasiom.com with your account details and reason for the request.

Models & Capabilities

Which AI models do you support?

We support 100+ models from major providers including OpenAI, Anthropic, Google AI, and more. Visit our Models page to explore all available models and their capabilities.

How fast is your routing?

Our Super Router achieves less than 10ms routing latency, ensuring your applications respond instantly with enterprise-grade performance.

Technical Issues

I'm experiencing technical issues, what should I do?

Email support@damasiom.com with details about the issue, any error messages, your use case, and when the problem started. We'll investigate and respond within 24-48 hours.

Where can I check service status?

Our status page is coming soon. For current service information, check our footer for real-time status or email us for updates on any ongoing issues.

Still have questions? We're always happy to help. Contact us at support@damasiom.com